A NEW DVLA car tax scam has been exposed which could see drivers have their bank accounts cleaned out by criminals looking to gain sensitive information from inspecting motorists.
DVLA car tax scams are hardly a new thing and new iterations of them crop up all the time. While the majority of motorists may now be wise to these types of scams, there will be a proportion of drivers still falling for them. These scams are often highly convincing and use very urgent or threatening language when addressing the customer. In addition to this, they usually feature official branding and even words such as ’dvla’ or ‘car tax’ in the URL.
This latest email scam currently circulating there UK relates to a failed car tax payment.
It threatens the driver that they could be fined £1,000 if they do not rectify the alleged issue immediately.
Much like many other scams it features DVLA branding and provides a link for the driver to follow to enter their banking information.
It reads: “Your latest vehicle tax payment failed. It appears that some of the billing details associated with you might have expired or otherwise changed.
“Our system will automatically retry the billing process once your billing details have been updated.
“It can take up to 5 working days for the records to update. In order to continue to the update page, pleas use the following link.
“Please note: If you don’t pay your vehicle tax on time you can be fined up to £1,000, on your details passed to a debt collection agency.”
Conversation editor at consumer watchdog Which? George Martin was the recipient of the email.
He commented on the scam message saying: “When I received my vehicle tax renewal in the post a while back I, like most people these days, opted to pay it online.
“Everything went through as normal, but just two days later, an email appeared in my inbox that made me look twice.
“Even though my account flagged the message as spam, the professionally worded subject title, along with the presence of the ‘customer number’ made me open things up for a closer look.
“Fortunately the email address it came from acted as a dead giveaway, but the email arriving so close to my legitimate renewal does beg the question; had my data been leaked somewhere? How did the scammers know?”
Consumer rights expert, Amelia Wade said: “The DVLA assured us its systems are secure, built to government standards and checked regularly for any vulnerabilities.
“It is, however, good practice to regularly clear your browsing data, keep your browser up-to-date, ensure you’ve got a good antivirus software and have good password hygiene.
“Scammers are becoming increasingly conniving, so trust your spam filters and take pause to think if you’re being asked to input payment details after following a URL.
“It can’t be ruled out that George’s case could have been a coincidence – it’s not uncommon for scammers to chance their arm with multiple emails at different times.”
Drivers are reminded to only use gov.uk when dealing with car tax matters.
In addition to this, the DVLA will not contact drivers via text or email to deal with these matters.